Doğan Nadi Leblebici, PhD – Professor, Department of Political Science and Public Administration, Hacettepe University, Ankara, Türki̇ye
Hikmet Kavruk, PhD – Professor, Department of Political Sciences and Public Administration, Ankara Haci Bayram Veli University, Ankara, Turkiye
Hasan Tutar, PhD – Professor, Department of Public Relations, Bolu Abant Izzet Baysal University, Bolu, Turkiye

Series: Technology in a Globalizing World; Internet Theory, Technology and Applications
BISAC: POL017000; POL063000; BUS083000
DOI: https://doi.org/10.52305/AELB4425

“Digital Transformation in Public Administration: Issues and Perspectives offers a profound overview of how technology is reshaping public administration systems worldwide. The authors skillfully present the challenges of transitioning from traditional to digital governance systems while highlighting the benefits of this phenomenal transformation in terms of enhanced efficiency, transparency, and citizen engagement. One of the book’s greatest strengths is its balanced approach. It clearly explains that digital transformation of the government is not only made up of tales of technological triumphs, but there are also ethical, cultural, and logistical challenges along the way. The authors showcase the imbalances in digital adoption across different regions and sectors through numerous real-world examples, offering time-tested strategies for fostering inclusivity and mitigating risks such as privacy and security of government data. With its blend of academic rigor and practical insights the book contains important lessons for seasoned bureaucrats, academics, and “students” of digital government from all walks of life.  This book will challenge and inspire you to think again about the evolving role of technology in creating more efficient, resilient and responsive governments.” – Mete Yıldız, Professor of Public Administration and Policy, Hacettepe University, Türkiye

As we stand on the precipice of the digital age, the transformation of public administration has become not only a possibility, but a necessity. In an era where technology permeates every aspect of our lives, the public sector must adapt to harness its potential for the betterment of society. This book delves into the multifaceted landscape of digitalization in the public sphere, exploring the challenges, opportunities, and complexities inherent in this journey.

The chapters within this volume represent a diverse array of topics, each shedding light on different facets of digital transformation in public administration. From the critical infrastructure underpinning these changes to the ethical considerations surrounding artificial intelligence, from the role of digital governance in shaping our institutions to the impact of digitalization on healthcare and disaster management, this book traverses a wide spectrum of issues relevant to policymakers, practitioners, and scholars alike.

It is our hope that this book will serve as a guiding beacon for policymakers seeking to navigate the challenges of digital transformation, as well as a source of inspiration for scholars and practitioners dedicated to advancing the public good through technology. As we embark on this journey together, let us embrace the opportunities that digitalization presents while remaining mindful of the ethical considerations and societal implications that accompany these changes.