Dr. Fay Patel has over thirty years of experience as an academic, researcher and an International Higher Education Consultant in Australia, Canada, New Zealand, USA, South Africa, Bangladesh, Malaysia, and Hong Kong. Fay participated in the UNESCO Forums (by invitation of UNESCO Bangkok) in Bangkok, Thailand and in Chengdu, China on online learning, distance learning and MOOC design; as external peer reviewer and workshop facilitator in the World Bank program (by invitation) for the Bangladesh higher education quality assurance training and development program; and as senior case manager at Tertiary Education Quality Standards Agency (TEQSA) in Australia.