Veterans’ Disability Benefits: Challenges to Timely Processing and Improvement Efforts

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Amine Hermans (Editor)

Series: Military and Veteran Issues
BISAC: HIS027120

For years, the Veterans Administration (VA) has struggled with an increasing workload of disability compensation claims. The average time to complete a claim was 188 days in fiscal year 2011, and the VA expects an increase in claims received as 1 million servicemembers leave military service over the next 5 years. As the Government Accountability Office (GAO) and other organizations have previously reported, the VA has faced challenges in reducing the time it takes to decide veterans’ claims. This book examines the factors that contribute to lengthy processing times for disability claims and appeals; and the status of the Veteran’s Benefits Administration (VBAs) recent efforts to improve disability claims and appeals processing timelines. (Imprint: Novinka )

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Table of Contents

Preface

Veterans’ Disability Benefits: Timely Processing Remains a Daunting Challenge
(GAO)

Testimony of The Honorable Allison A. Hickey, Under Secretary for Benefits, Department of Veterans’ Affairs. Hearing on “VA Claims Process: Review of VA’s Transformation Efforts”

Veterans’ Disability Benefits: Challenges to Timely Processing Persist. Statement of Daniel Bertoni, Director, Education, Workforce, and Income Security Issues, Government Accountability Office. Hearing on “VA Claims Process: Review of VA’s Transformation Efforts”

Testimony of Joseph Thompson, Project Director, National Academy of Public Administration and Former Under Secretary for Benefits, Department of Veterans Affairs. Hearing on “VA Claims Process: Review of VA’s Transformation Efforts”

Testimony of Bart Stichman, Joint Executive Director, National Veterans Legal Services Program. Hearing on “VA Claims Process: Review of VA’s Transformation Efforts”

Testimony of Joseph Violante, National Legislative Director, Disabled American Veterans. Hearing on “VA Claims Process: Review of VA’s Transformation Efforts”

Index

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