Table of Contents
Chapter 1. Project Management Essentials
Chapter 2. Project Support Services and the Role of the Project Administrator
Chapter 3. Support Through Organizational and Project Governance Arrangements
Chapter 4. Support Services for Project Planning
Chapter 5. Project Controls, Reviews and Reporting Support
Chapter 6. Project Team Support and Self-Management
“A well-researched, authoritative and comprehensive explanation of the Project Administrator’s role within the project environment.” <B>- Rory Burke, International Project Management expert and author (www.burkepublishing.com)
“This timely book creates context and direction for the sometimes undervalued role of project administrator. It identifies a career path for those predisposed to the specialized functions of project support services, guiding practitioners to be complimentary—even essential—to the project management role, rather than aspiring to it.” <B>- Taryn van Olden, Chief Executive Officer: Project Management South Africa (PMSA)</B>
“This book is designed to equip the reader with the competencies needed to undertake a range of project support functions. It is therefore an essential guide to the establishment of carefully designed project management support services and the appointment of competent project administrators to assist project managers and their teams.” <B>- Karolien Nell, Independent Project Management Consultant</B>
“Written by a seasoned academic, this book provides a brief but complete overview of the role, functions and responsibilities of the project administrator. It is set against internationally-accepted Project Management standards for a simple exposition of the project support function. The simple, to-the-point discussion of the role of the project administrator throughout the project life cycle simplifies a potentially complex concept, and provides the reader with guidelines on how to master this function. It is written with the intent to simplify and provide advice. The author offers practical examples and templates you can apply today; and the learning outcomes, quick review questions and additional reading in every chapter make this book an essential one on your bookshelf.” <B>- André Knipe, Business Consultant and Training Facilitator</B>
The book has been designed for people working (or who plan to work) in a project management environment at a project support level, thus ensuring that they have the necessary knowledge, skills and attitudes to operate more professionally in project settings. More specifically the book is aimed at preparing individuals to meet the qualification requirements for the designation Project Management Administrator (PM.Admin) or the Certified Associate in Project Management (CAPM). It will also open up further career paths for people within the project industry and more advanced career opportunities. This include various project management support positions such as junior schedulers, planners, cost engineers, and estimators.
The role and contributions of Project Administrators (PA) may be limited to a single project or may extend to multiple projects and programmes. Project Administrators generally support project managers to realise the project’s objectives and to establish an administrative control system. In some organisations the Project Administrator may be an official position (i.e. job title), while in others, it may simply be an assignment for the duration of a particular project. The position may also be termed differently in different organisations. Project Administrators may, for example, be referred to as Project Controllers, Project Assistants, Project Coordinators, or Project Officers. These positions may be filled by specialists appointed for a specific project, may be members of a project team, or be permanent appointees in project support structures of the organisation such as project management offices (PMOs) or project support offices (PSOs). Whatever the permutation of the position, Project Administrators are generally responsible for project controls and general administrative support services.
Project support services
Project Management Office