Public Services: Management, Opportunities and Challenges


Rosa M. Søndergaard (Editor)

Series: Government Procedures and Operations
BISAC: POL017000

This compilation opens with an analysis of the way in which developing competition policies in the provision of health services in Vietnam could creating a fair, equitable and effective environment for health service providers, as well as protection for health service users.

Policy recommendations are proposed in an effort to improve the efficiency of Vietnam’s investment in public services, thus increasing people’s access to and benefit from health services.

Similarly, policy recommendations are proposed in the context of educational services.

In the history of translation and interpretation, community interpreting has been of great importance. As such, the rapid advances in defining this type of interpretation, or the concept of interpreting in general, are explored.

One author presents a case study based on her personal experiences as an intern and as a professional interpreter at the Spanish Commission for Refugees, outlining the abilities, expertise and skills gained from said experiences.

Interpretation is a growing sector, both in terms of employment and research, which offers many opportunities around the world.

In closing, the authors examine which purchasing competencies, practices, and measurements are considered relevant to service purchasing development in the transportation public agency.
(Imprint: Nova)

Table of Contents

Table of Contents


Chapter 1. Competition Policy in the Provision of Vietnam’s Health Services with Opportunities and Challenges
(Thanh Bao Truong and Nhung Tuyet Thi Ho, Academy of Politics Region I, Hanoi, Vietnam)

Chapter 2. State Investment in Health Services in Vietnam: Situation and Problems Raised
(Thanh Vinh Nguyen, Thanh Bao Truong, Dung Ngoc Thi Pham, Binh Thanh Nguyen and Tho Sy Le, Board of Director, Academy of Politics Region I, Hanoi, Vietnam, and others)

Chapter 3. State Investment in Education Services in Vietnam: Current Situation and Issues
(Hoan Van Hoang, Thanh Bao Truong, Minh Dinh Hoang, Nga Thi Do, Du Chu Nguyen and Lam Khanh Hoang, Board of Director, Academy of Politics Region I, Hanoi, Vietnam, and others)

Chapter 4. The Regulation of Community Interpreting in Europe: A Comparison between Germany and Spain
(Ingrid Cobos López, Isidoro Ramírez Almansa and María del Carmen Balbuena Torezano, University of Cordoba, Cordoba, Spain)

Chapter 5. NGO Interpreting: A Case Study Based on Experience at the Spanish Commission for Refugees
(Gisella Policastro Ponce, PhD, University of Cordoba, Cordoba, Spain)

Chapter 6. New Techniques, Skills and Opportunities in Language Interpretation for Public Services
(Aurora Ruiz Mezcua, Department of Translation and Interpretation, University of Cordova, Cordova, Spain)

Chapter 7. Development of Purchasing Competence in Service Procurement – Case Transportation Public Agency
(Mika Matela and Jukka Hallikas, School of Business and Management, LUT University, Lappeenranta, Finland)


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