Michail Chalaris, PhD – School of Chemistry, Democritus University of Thrace, Kavala, Greece
Christina Patitsa, PhD – Department of Tourism, University of West Attica, Athens, Greece
Stavros Kalogiannidis, PhD – Department of Business Administration, University of Western Macedonia, Grevena, Greece

Series: The Future of Artificial Intelligence
BISAC: SCI000000; TEC052000; TEC010000
DOI: https://doi.org/10.52305/WJEZ1768

In this book, readers are taken on a comprehensive journey through the cutting-edge intersection of technology and sustainability. This book is an invaluable resource for a diverse audience, including academics, industry professionals, policymakers, and students, providing a holistic understanding of how artificial intelligence (AI) and digital transformation can be leveraged to enhance environmental, social, and governance (ESG) outcomes.

This book begins with an insightful exploration of leadership in the information era, highlighting the synergy between augmented intelligence and soft skills. It then delves into the role of AI in workplace well-being, showcasing how technology can improve employee management and satisfaction. A critical look at AI’s transformative potential in healthcare and education follows, addressing both the benefits and ethical challenges of integrating AI into these vital sectors.

A special focus is given to the digital transformation of public administration, with a case study on Greece’s AI-driven e-democracy initiatives, shedding light on the complexities of modern governance. The narrative then shifts to the business realm, examining strategies for digital transformation within Greek enterprises and the broader European context.

Key industrial applications are thoroughly covered, including the use of AI in manufacturing for optimizing asset management and reducing downtime, as well as its impact on supply chain efficiency in global corporations. This book also assesses AI-driven chatbots in e-commerce, AI marketing strategies, and the integration of ESG factors into financial models for predicting bankruptcy. With dedicated chapters on the evolving role of AI in personal relationships, the burgeoning relationship between AI and tourism, and the importance of digital solutions in accessible tourism, this book offers a panoramic view of the current and future landscapes shaped by these technologies. Additionally, it discusses digital transformation strategies for smallholder farming communities, highlighting Agriculture 4.0’s potential for improving market access and profitability. This book provides a nuanced perspective on how AI and digital transformation can be harmonized with ESG principles, ultimately fostering a more sustainable and equitable future across various sectors.