Mobile Financial Services: Consumer Use of Mobile Payments and Banking

Silas Paulsen (Editor)

Series: Financial Institutions and Services
BISAC: BUS027000

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Volume 10

Issue 1

Volume 2

Volume 3

Special issue: Resilience in breaking the cycle of children’s environmental health disparities
Edited by I Leslie Rubin, Robert J Geller, Abby Mutic, Benjamin A Gitterman, Nathan Mutic, Wayne Garfinkel, Claire D Coles, Kurt Martinuzzi, and Joav Merrick

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Mobile phones have clearly become ubiquitous and a standard aspect of daily life for many American consumers in the last decade. Ongoing innovations in mobile finance show some potential to change the way consumers conduct financial transactions by offering consumers new services. Yet, many people remain skeptical of the benefit of mobile financial services and the level of security provided along with such services. This book examines the use of mobile technology to access financial services and make financial decisions, with a focus on how consumers are interacting with financial institutions; current use of mobile banking and payments; and other mobile financial services and new technologies. (Imprint: Nova)

Preface

Statement of Sandra F. Braunstein, Director, Division of Consumer and Community Affairs, Board of Govenors of the Federal Reserve System. Hearing on "Developing the Framework for Safe and Efficient Mobile Payments"

Consumers and Mobile Financial Services
(Matthew B. Gross, Jeanne M. Hogarth, and Maximilian D. Schmeiser of the Federal Reserve Board's Division of Consumer and Community Affairs)

Statement of Kenneth C. Montgomery, First Vice President and Chief Operating Officer, Federal Reserve Bank of Boston. Hearing on "Developing the Framework for Safe and Efficient Mobile Payments"

Statement of Michael L. Katz, Sarin Chair in Strategy and Leadership, University of California, Berkeley. Hearing on "Developing the Framework for Safe and Efficient Mobile Payments, Part 2"

Statement of Thomas P. Brown, Adjunct Professor, Berkeley Law School, University of California. Hearing on "Developing the Framework for Safe and Efficient Mobile Payments, Part 2"

Statement of Sarah Jane Hughes, Maurer School of Law, Indiana University. Hearing on "Developing the Framework for Safe and Efficient Mobile Payments, Part 2"

Testimony of Troy Leach, Chief Technology Officer, PCI Security Standards Council. Hearing on "The Future of Money: How Mobile Payments Could Change Financial Services"

Testimony of Ed McLaughlin, Chief Emerging Payments Officer, Mastercard Worldwide. Hearing on "The Future of Money: How Mobile Payments Could Change Financial Services"

Testimony of Randy Vanderhoof, Executive Director, Smart Card Alliance. Hearing on "The Future of Money: How Mobile Payments Could Change Financial Services"

Testimony of Suzanne Martindale, Staff Attorney, Consumers Union. Hearing on "The Future of Money: How Mobile Payments Could Change Financial Services"

Index

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