Mobile Apps and Banking: Investigations of Shopping, Payment and Financial Services

Paulina Nolan (Editor)

Series: Banks and Banking Developments
BISAC: BUS004000



Volume 10

Issue 1

Volume 2

Volume 3

Special issue: Resilience in breaking the cycle of children’s environmental health disparities
Edited by I Leslie Rubin, Robert J Geller, Abby Mutic, Benjamin A Gitterman, Nathan Mutic, Wayne Garfinkel, Claire D Coles, Kurt Martinuzzi, and Joav Merrick


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Through a variety of new mobile applications (“apps”), technology is rapidly changing the way consumers shop. Today’s mobile apps offer new beneficial services designed to enhance the consumer shopping experience. These apps allow smartphone users to compare competing products and retailers in real-time, seek out the best deals, and pay for their purchases by waving their phones at the checkout counter.

Many of these apps have been installed on millions of devices, and all use mobile technology to alter consumers’ shopping. Mobile payments can be a convenient way for consumers to pay for goods and services but they also raise consumer protection concerns. This book examines the mobile payments industry and its effects on consumers, while exploring areas where more attention is warranted such as dispute resolution, data security, and privacy. (Imprint: Nova)


Chapter 1 - What’s the Deal? An FTC Study on Mobile Shopping Apps (pp. 1-34)
Andrew Hasty, Jared Ho and Patti Poss

Chapter 2 - Paper, Plastic ... or Mobile? An FTC Workshop on Mobile Payments (pp. 35-52)
Duane Pozza, Patricia Poss and James Chen

Chapter 3 - Consumers and Mobile Financial Services 2014 (pp. 53-138)
Maximilian D. Schmeiser, Matthew B. Gross, David E. Buchholz and Alejandra Lopez-Fernandini


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