Table of Contents

Table of Contents

Preface pp. i-xii

Part I: Emotions in Economical Settings pp. xiii

Chapter 1. Emotions in the Workplace – An Individual Differences Perspective
(Christian L. Burk and Bettina S. Wiese, RWTH Aachen University, Germany)pp. 1-38

Chapter 2. The Psychology of Emotions at Work: The Role of Emotions in the Construction and Enactment of Doctor Managers’ Identities
(Rosalía Cascón-Pereira and Jerry Hallier, Department of Management, Faculty of Economy and Business, University Rovira i Virgili, Avda. de la Universitat, Reus, Spain, and others)pp. 39-62

Chapter 3. Emotional Labor: Clarifying a Confusing Construct
(Sharmin Tunguz, DePauw University, Greencastle, IN, USA)pp. 63-86

Chapter 4. Job Design and Emotional Exhaustion in Human Service Jobs
(Nicole Stab, Winfried Hacker and Pierre Sachse, Technische Universität Dresden, Department of Psychology, Germany, and others)pp. 87-98

Chapter 5. Draining for Some but Not for All – Person-job Fit as a Moderator to the Effects of Emotional Labor on Strain
(Myriam N. Bechtoldt and Sonja Rohrmann, Frankfurt School of Finance & Management, Frankfurt, Germany, and others)pp. 99-110

Chapter 6. When a Group Just Isn’t In The Mood: Two Approaches for Leveraging Affect to Increase Group Performance
(Eric E. Jones and Janice R. Kelly, Southern Illinois University Carbondale, IL, USA, and others)pp. 111-126

Chapter 7. The Thrill of Victory, the Agony of Defeat: Personality, Perceptions of Price (Un)Fairness, Emotions, and Price Satisfaction
(Rita Faullant, Kurt Matzler and Todd A. Mooradian, University of Klagenfurt, Austria)pp. 127-140

Chapter 8. Loving You from Your First Cents and Leaving You with Our Debts: Money Management in the Household
(Linda Dezsö and Erich Kirchler, University of Vienna, Faculty of Psychology, Austria)pp. 141-168

Part II: Emotions, Empathy and Decision Making pp. 169-170

Chapter 9. The Evolution of Empathy: From Single Components to Process Models
(Tobias Altmann and Marcus Roth, Department of Psychology, University of Duisburg-Essen, Germany)pp. 171-188

Chapter 10. Empathy Gaps and Decisions: The Case of Curiosity
(Claudia Bazinger and Anton Kühberger, University of Salzburg, Salzburg, Austria)pp. 189-200

Chapter 11. The Neuropsychology of Emotional and Cognitive Mechanisms in Decision Making
(Johannes Schiebener, Bettina Staschkiewicz and Matthias Brand, General Psychology: Cognition, Department of Computer Science and Applied Cognitive Science, Faculty of Engineering, University of Duisburg-Essen, Duisburg, Germany, and others)pp. 201-244

Part III: Emotions, Morals and Values pp. 245-246

Chapter 12. Emotions and Self-Integrity
(Verena Graupmann and Bernhard Streicher, Psychology Department, DePaul University, Chicago, IL, USA, and others)pp. 247-254

Chapter 13. Moral Emotions and Prosocial Behaviour: It May be Time to Change our View of Shame and Guilt
(Ilona E. de Hooge, Rotterdam School of Management, Erasmus University, Rotterdam, The Netherlands)pp. 255-276

Chapter 14. “Emotional” Robots and Agents – Implementation of Emotions in Artificial Entities
(Nicole C. Krämer, Jennifer Klatt, Laura Hoffmann and Astrid Rosenthal-von der Pütten, University Duisburg-Essen, Germany)pp. 277-296

Part IV: Emotions and Music pp. 297-298

Chapter 15. Music: The Language of Emotion
(Kathleen A. Corrigall and E. Glenn Schellenberg, Department of Psychology, University of Toronto, Mississauga, ON, Canada)pp. 299-326

Chapter 16. Emotions, Moods, and Musical Preferences
(Peter Sedlmeier and Thomas Schäfer, Chemnitz University of Technology, Chemnitz, Germany)pp. 327-338

Index pp. 339-353