Table of Contents

Table of Contents

Foreword
Pedro Isaias

Preface

Section A: Theoretical Background and Skills

Chapter 1. From Dreamers to Doers

1.1. Introduction
1.2. 21st Century Educational Project Management
1.2.1. The Need for Natural Learning
1.2.2. The Next Generation Learning Spaces
1.3. 21st Century Creative Leadership in Educational Project Management
1.4. Educational Project Management Overview
References

Chapter 2. From Ideas to Educational Projects: Visions, Aims and Objectives

2.1. EPM Knowledge, Skills, Competences and Masteries
2.1.1. Imagination and Creativity
2.1.2. Research, Innovation and Entrepreneurship
2.1.3. Project Management and Project/Phenomenon-Based Learning
2.1.3.1. Reminiscence from the Future
2.1.4. EPM Assessment and Feedback
2.2. EPM Creative Leadership
2.2.1. Relational Group and Innovative Thinking Patterns
2.2.2. The Science of Small Teams in EMP
2.2.2.1. Distributed Team Leadership
2.2.2.2. Group Development Stages by Tuckman
2.3. EPM Environments: Serendipity Engineering
2.3.1. Conscious Insight: Serendipity Engineering in Groups and Systems
2.3.2. EPM Zone of Proximal Flow
2.4. The Role of the Artefacts in Society and Civilization
2.4.1. Design in Educational Project Management
2.5. Theme-Based Environments
2.6. Human Resources and Communication
References

Chapter 3. Research and Needs Identification

3.1. Research Methods and Design
3.1.1. Research Constraints
3.1.2. EPM Research Ethics
3.1.3. EPM Intellectual Property (IP)
3.2. EPM Needs Analysis: Needs Identification, Diagnosis
and Assessment
3.3. Human Computer Interaction in Education
3.3.1. Pedagogical Usability for Learners as Users
3.4. Instructional Design and Engineering
3.4.1. Immersive Worlds
References

Section B: From Dreamers to Doers

Chapter 4. Educational Project Plan, Monitoring and Control

4.1. Cost and Time Management
4.2. Cost Management
4.3. Time Management
References

Chapter 5. Quality Assurance

5.1. Quality Assurance by Design in Education
5.1.1. Quality Assurance by Design: Factors and Metrics
5.1.2. Quality Planning
5.2. Quality Management Strategy
5.2.1. EPM Quality Assurance Manager
5.3. Quality System Review
5.4. Quality Monitoring and Evaluation System
5.4.1. Quality Register: Quality Approval and Acceptance Records
5.5. QA Project Supporting Processes
5.6. Corrective and Preventive Actions
References

Chapter 6. Risk Management

6.1. Risk Management Plan
6.1.1. Risk Identification at the Age of Uncertainty
6.1.2. Risk Analysis and Assessment
6.1.3. Risk Response and Treatment
6.1.4. Contingency Plan (Plan B)
6.2. Risk Management in Technology Enhanced Learning
6.2.1. TEL Project Risk/Contingency Management Plan
6.3. Foreseen Measures to Handle Project Risks
References

Chapter 7. Educational Project Evaluation and Dissemination

7.1. Educational Project Evaluation
7.1.1. Educational Project Evaluation
7.1.2. Technical Evaluation & Assessment in TEL
7.1.3. EPM Evaluation
7.2. EPM Dissemination and Exploitation
7.2.1. EPM Dissemination Plan
7.2.2. EPM Exploitation Plan
7.2.3. EPM Return of Investment (EPM ROI)
7.2.4. EPM Intellectual Property Management (EPM IP)
References

Chapter 8. Project Closure, Impact and Sustainability

8.1. Closing the Educational Project
8.1.1. EPM Lesson Learned Log (EPM LLL)
8.1.2. 5 Reasons to Kill a Project
8.2. Project Impact and Sustainability
8.2.1. Project Impact
8.2.2. Project Sustainability and Exploitation
References

Chapter 9. 21st Century Educational Project Management

9.1. Technology Readiness Levels (TRLs)
9.2. 21st Century Educational Projects
9.3. EPM for Personalized Creative Learning Spaces
9.4. EPM for Team Project Based Learning
9.5. EPM for Global Education
9.5.1. EPM Global Education Challenges
References

Chapter 10. Epilogue

Educational Project Management or from Dreamers to Doers
10.1. EPM Lessons Learned: The Plan of the Plan Paradox
10.2. Educational Project Management: The Current Future
References
Appendix I: PRINCE2 Project Plan
Appendix II: Swot Analysis Methods
Appendix III: Work Packages Overview Example
Appendix IV: Collaborative Elearning Episodes Matrix

Glossary

About the Author

Index

Reviews

“There is more to managing and understanding education than knowing how the mind works or using instructional tools. This book closes the gap on Management of Educational Projects – a recommended read.” –  Professor, Dr. Armin Weinberger, Saarland University, Germany

“Having worked at educational institutions for over 20 years, I realized that books and resources on Educational Project Management are extremely rare! It was an absolute delight to read Dr Niki Lambropoulos’ book covering the full lifecycle of sustainable educational projects. I highly recommend the book.” – Dr. Aneesha Bakharia, The University of Queensland, Australia

“Managing educational projects from cradle-to-grave in a systematic and consistent way may mitigate such complex challenge. Hence, the value of this book is a sine qua non for educational researchers, academics and entrepreneurs who aspire to disrupt and abrupt change in how we encapsulate value in educational projects.” –  Dr. Petros Lameras, Coventry University, UK

References

Chapter 1 Kounios, John and Beeman, Mark. 2015. The Eureka Factor: Aha Moments, Creative Insight, and the Brain . New York: Random House. Lambropoulos, Niki and Romero, Margarida. 2015.  21st Century Lifelong Creative Learning: A Matrix of Innovative Methods and New Technologies for Individual, Team and Community Skills and Competencies . New York, USA: Nova Publishers. Markova, Dawna and MacArthur, Angie. 2015. Collaborative Intelligence: Thinking with People who Think Differently . New York, NY: Spiegel & Grau.
MMORPGs: https://en.wikipedia.org/wiki/Massively_multiplayer_online _role-playing_game.
Natural Learning Initiative: https://naturalearning.org/. Robinson, Ken. 2013.  Finding Your Element . London: Penguin Books.
Taylor, James. (2003)  Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware and Integration Initiatives . New York: Amacom. Chapter 2  Ancona, Deborah and Bresman, Hennik. 2007.  X-Teams: How to build teams that lead, innovate, and succeed . Boston: Harvard Business Press Book.
Allen, Deborah, Donham, Richard and Bernhardt, Stephen. 2011. Problem based learning.  New Directions for Teaching and Learning , 128:21-29·
Allen, Deborah, Duch, B. J., and Groh, S. E. 1996. The Power of Problem-Based Learning in Teaching Introductory Science Courses.” In Wilkerson LuAnn and Gijselaers Wilm (eds.), Bringing Problem-Based Learning to Higher Education: Theory and Practice.  New Directions for Teaching and Learning Series, no. 68. San Francisco: Jossey-Bass.
Barrows, Howard and Tamblyn, Robin. 1980.  Problem-based learning . New York: Springer. Batliner A., Fischer K., Huber R., Spilker J., Noeth E. 2003. How to find trouble in communication.  Speech Communication , 40(1-2), 117–143  Bennett, Nigel, Wise, Christine., Woods, Philip and Harvey, Janet. 2003.  Distributed leadership: A review of literature  [Report]. Nottingham, UK: National College for School Leadership.  Berkun, Scott. 2008.  Making Things Happen: Mastering Project Management . Theory in Practice. Cambridge, MA, O’Reilly Media, Inc. Bloom, B. S.; Engelhart, M. D.; Furst, E. J.; Hill, W. H.; Krathwohl, D. R. (1956).  Taxonomy of educational objectives: The classification of educational goals. Handbook I: Cognitive domain . New York: David McKay Company.
Bocconi, Stefania, Kampylis, Panayotis and Punie, Yve. 2012.  Innovating Learning: Key Elements for Developing Creative Classrooms in Europe.  JRC Scientific and Policy Reports. http://ftp.jrc.es/EURdoc /JRC72278.pdf. Chen, D. H. C. & Kee, H. L. 2005. A  Model on Knowledge and Endogenous Growth World Bank Policy Research . Working Paper 3539. Retrieved 22/10/2006, from http://info.worldbank.org/etools/
library/latestversion.asp?135703. Csikszentmihalyi, Mihaly. 1996.  Creativity: flow and the psychology of discovery and invention . New York: Harper Collins.
Dini, Dino. 2005. GamePlay Design. Paper presented at the GDTW-2005,  Game Design and Technology Workshop , 8-9 November 2005, Liverpool, UK.
Dumont, Hanna, Istance, David and Benavides, Francisco. 2010.  The Nature of Learning: Using Research to Inspire Practice. OECD https://www.oecd.org/edu/ceri /50300814.pdf.EQF, The European Qualifications Framework for Lifelong Learning  (2008). Available at: http://ec.europa.eu/ploteus/sites/eac-eqf/files /brochexp_en.pdf. Faulkner, Xristine. 2000. Usability Engineering.  New York, NY: Palgrave. Jenkins, H., Purushotma, R., Weigel, M., Clinton, K. & Robison, A.J. (2009). Confronting the Challenges of Participatory Culture: Media Education for the 21st Century . Cambridge, Massachusetts: The MIT Press
Harvard Business Essentials. 1998.  Creating Teams with an Edge. Harvard Business School Press. Howard, Keith and Sharp, John. 1983 The Management of a Student Research Project. Aldershot: Gower ΙΒΜ. 2010.  Creativity Selected as Most Crucial Factor for Future Success https://www-03.ibm.com/press/us/en/pressrelease/31670.wss.
International Organisation for Standardisation (ISO 9241-11, 1998). Guidance on Usability.
Kampylis, Panayotis, Bocconi, Stefania and Punie, Yve. 2012. Towards a Mapping Framework of ICT-enabled Innovation for Learning.  JRC Scientific and Policy Reports. http://ftp.jrc.es/EURdoc/JRC72277.pdf.
Kefalidou, Genovefa and Sharples, Sarah. 2016. Encouraging Serendipity in Research: Designing technologies to support Connection-Making.  International Journal of Human-Computer Studies , 89: 1–23. Kounios, John and Beeman, Mark. 2015.  The Eureka Factor: Aha Moments, Creative Insight, and the Brain . New York: Random House.
Lambropoulos, Niki, Fardoun, Habib and Alghazzawi, D Daniyal. 2016. Chrono-Spatial Intelligence in Global Systems Science and Social Media: Predictions for Proactive Political Decision Making. In the Proceedings of the Serendipity Engineering via Creative Context-Aware Learning in Social Media, the 8th International Conference in Social Computing and Social Media. HCI International 2016, Toronto, Canada, 17 – 22 July 2016, The Westin Harbour Castle Hotel.
Lambropoulos, Niki and Romero, Margarida. 2015 21st Century Lifelong Creative Learning: A Matrix of Innovative Methods and New Technologies for Individual, Team and Community Skills and Competencies. New York, USA: Nova Publishers.
Lambropoulos, Niki, Tsotra, Panayota, Kotinas, Ilias and Mporas Iosif. 2013. Composites Ideas in COMPOOL Immersion: A Semantics Engineering Innovation Network Community Platform. In the Proceedings of the 5th International Conference on Online Communities and Social Computing within the Human Computer Interaction International 2013 Conference (HCII 2013), session organised by Habib Fardoun & Niki Lambropoulos on User eXperience+: Shared Experience Design for Online Communities and Social Computing. Las Vegas, Nevada, USA, 21-26 July 2013
Lambropoulos, Niki and Mystakides, Stelios. 2012. Learning Experience+ within 3D Immersive Virtual Environments. In the Proceedings of the Federated Conference On Computer Science And Information Systems Wrocław, Poland, 9 – 12 September, 2012.. FedCSIS 2012: 857-862.
Lambropoulos, Niki, Gourdin, Alain, Soamiadana, Marta, Danis, Sidd and Bakharia, Aneesha. 2012. eLearning Project Management for Innovation management: Team Project-Based Learning and Assessment at the IT Institute. In Kurubacak, G. & Yuzer, V. Handbook of Research on Project Management Approaches for Online Learning Design. Hershey, PA, USA: IGI Global Publications.
Lambropoulos, Niki, Gourdin, Alain and Bakharia, Aneesha. 2011. Distributed Leadership Collaboration Factors to Support Idea Generation in Computer Supported Collaborative eLearning. In Lambropoulos, N. & Vivitsou, M. (2011). Distributed Leadership
and Online Communities. Special Issue for the Journal of Human Technology: An Interdisciplinary Journal on Humans in
ICT Environments, University of Jyväskylä, Finland. http://www.humantechnology.jyu.fi/.
Lambropoulos, Niki. 2010. The eLearning Community Index. In Daniel, B. K. Handbook of Research on Methods and Techniques for Studying Virtual Communities: Paradigms and Phenomena. Hershey, PA, USA: IGI Global Publications.
Lave, Jane and Wenger, Etienne. 1991. Situated learning: Legitimate peripheral participation. Cambridge: Cambridge University Press.
Markova, Dawna and MacArthur, Angie. 2015. Collaborative Intelligence: Thinking with People who Think Differently . New York, NY: Spiegel & Grau.
Markova, Dawna and MacArthur, Angie. 2015. A sharing economy for big ideas . Fortune, August 11, http://fortune.com/author/dawna-markova/.
Mumford, Enid. 1983. Designing Human Systems  – The ETHICS Method. Retrieved 19/12/2005, from http://www.enid.u-net.com/C1book1.htm.
NACCCE, National Advisory Committee on Creative and Cultural Education. (1999).  All our futures: Creativity, culture and education . London: DSEE.
NCLB.  No Child Left Behind: An Overview. Education Week. Retrieved 16 July 2015.
Nonaka, Ikujiro and Takeuchi, Hirotaka. 1995. The knowledge-creating company.  New York: Oxford University Press.
OECD/CERI. 2010.  Inspired by Technology, Driven by Pedagogy: a systemic approach to technology-based school innovations, educational research and innovation  (Paris, OECD Publishing).
Pasi Sahlberg and Jonathan Hasak (2016). Big data’ was supposed to fix education. It didn’t. It’s time for ‘small data. Available at https://www.washingtonpost.com/news /answer-sheet/wp/2016/05/09 /big-data-was-supposed-to-fix-education-it-didnt-its-time-for-small-data/. Sahlberg, Pasi. Blog: http://pasisahlberg.com/category/english/.
Shackel, Brian. 1991. Usability-Context, framework, definition, design and evaluation. In Shackel, Brian and Richardson, J. Eds.. 1991 Human factors for informatics usability. Cambridge: Cambridge University, 21-37.
Shapiro, H., Haahr, J. H., Bayer, I. & Boekholt, P. 2007. Background Paper on Innovation and Education (Danish Technological Institute and Technopolis for the European Commission, DG Education & Culture in the context of a planned Green Paper on innovation).
Shneiderman, Ben. 2002. Leonardo’s Laptop: Human Needs and the New Computing Technologies. Cambridge MA: MIT Press.
Suchman, Lucy. 1987. Plans and Situated Action: The Problem of Human-Machine Communication. New York: Cambridge University Press. Taylor, James. 2003 Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware and Integration Initiatives New York, Amacom. Tuckman, Bruce. 1965. Developmental sequence in small groups. Psychological Bulletin,  63 (6): 384–99. Vygotsky, Lev. 1978. Mind in society: the development of higher psychological processes . Cambridge, MA: Harvard University Press.
Wallas, Graham. 1926.  The art of thought . New York: Franklin Watts ,Chapter 3 Anderson, Terry and Kanuka, Heather. 2003. E-research: Methods, strategies, and issues . Boston, MA: Allyn & Bacon.
Bakharia, Aneesha, Bruza, Peter, Watters, Jim, Narayan, Bhuva and Sitbon, Laurianne. 2016. Interactive Topic Modeling for aiding qualitative content analysis. In the Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval. Carrboro, North Carolina, USA — March 13 – 17, 2016, 213-222.
Bichelmeyer, Barbara, Boling, Elisabeth and Gibbons, Andrew. 2005. Instructional Design and Technology Models: their impact on research and teaching in IDT. Educational media and technology yearbook 2005, 30. Westport, Connecticut: Libraries Unlimited.
Dawson,Theo, Fischer, Kurt and Stein, Zachary. 2006. Reconsidering qualitative and quantitative research approaches: A cognitive developmental perspective. New Ideas in Psychology , 24(2006),
229–239. Available at https://www.gse.harvard.edu /~ddl/articles
Copy /DawsonFischerSteinReconsiderQualitQuantit.NIP2006.pdf Last access 15/06/2017.
Elliot-Kemp, John and Williams, G.L. (1980).  The DION Handbook. Sheffield City Polytechnic, PAVIC Publications.
Fencott, Clive. 2003.  Virtual Saltburn by the Sea: Creative content design for virtual environments. Creating and Using Virtual Reality: a Guide for the Arts and Humanities. Arts and Humanities Data Service. Oxbow Books.
Fenrich, Peter. 2005. Creating Instructional Multimedia Solutions: Practical Guidelines for the Real World. Santa Rosa, Ca, USA: Informing Science.
Gardner, Howard. 1995. Reflections on Multiple Intelligences: Myths and Messages. Phi Delta Kappan: 200–209.
Garrison, Randy and Baynton, Myra. 1987. Beyond independence in distance education: The concept of control.  American Journal of Distance Education, 1(3), 3-15.
Gibson, James. 1966. The Senses Considered As Perceptual Systems . Boston: Houghton Mifflin.
Gould, John and Clayton Lewis, C. 1985. Designing for Usability: Key Principles and What Designers Think. Comm.  ACM , 28(3), 300-11.
Hart, Chris. 2005. Doing a literature review. London: Sage.
Himma, Kenneth and Tavani, Herman. Eds. 2008. The Handbook of Information and Computer Ethics. Hoboken. N.J: Wiley.
ISO FDIS 9241-11 (1997). Ergonomic Requirements for Office Work with Visual Display Terminals (VDTs), Part 11: Guidance on Usability Specification and Measures. Technical Report.
Kandroudi, Marina, Bratitsis, Tharrenos and Lambropoulos, Niki. 2014. Pedagogical and immersive design principles in motion-sensing games: demonstration on Altenerville for physics. The 8th European Conference on Games Based Learning, University of Applied Sciences HTW Berlin, Berlin, Germany.
Kizza, Joseph. 2013. Ethical and Social Issues in the Information Age. Germany, Berlin: Springer.
Lambropoulos, Niki and Romero, Margarida. 2015. 21st Century Lifelong Creative Learning: A Matrix of Innovative Methods and New Technologies for Individual, Team and Community Skills and Competences. New York, USA: Nova Publishers.
Lambropoulos, Niki, Faulkner, Xristine and Culwin, Fintan. 2012a. Supporting Social Awareness in Collaborative E-learning. British Journal of Educational Technologies (BJET), 43(2): 295–306, March 2012.
Lambropoulos, Νiki, Reinhardt, Rolf, Mystakidis, Stelios, Tolis, Dimitris, Danis, Sidd and Gourdin, Αlain. 2012b. Immersive Worlds for Learning eXperience+: Engaging users in the zone of proximal flow in Second Life. EADTU Conference, Paphos, Cyprus, 27 – 28 September, 2012.
Lambropoulos, Niki and Mystakides, Stelios. 2012. Learning Experience+ within 3D Immersive Virtual Environments. In the Proceedings of the Federated Conference On Computer Science And Information Systems. Wrocław, Poland, 9 – 12 September, 2012.. FedCSIS 2012: 857-862.
Lambropoulos, Niki, Gourdin, Alain and Bakharia, Aneesha. 2011. Distributed Leadership Collaboration Factors To Support Idea Generation In Computer Supported Collaborative Elearning. In Lambropoulos, Niki & Vivitsou, Marianna. 2011. Distributed leadership and online communities. Special issue for the Journal of Human Technology: an interdisciplinary journal on humans in ICT environments, University of Jyväskylä , Finland.
Lambropoulos, Niki. 2006. User-Centred Design of Online Learning Communities. In Niki Lambropoulos & Panayiotis Zaphiris. Eds. 2006. User-Centred Design of Online Learning Communities. Hershey, PA, USA: Idea Publishing.
Lambropoulos, Niki. 2005. Sociability and Usability for Active Participation. Dasgupta, Subhasish Ed. 2005. Encyclopedia of Virtual Communities and Technologies. Hershey, PA, USA: Idea Publishing. pp. 414-416.
Lee, Daniel and Seung, Sebastian. (1999). Learning the parts of objects by non-negative matrix factorization. Nature, 401, 788–791. Available
at http://www.columbia.edu /~jwp2128/Teaching/E4903/papers/nmf_ nature.pdf Last access 23/06/2017.
Lombard, Mathew and Ditton, Theresa. 2000. Measuring presence: a literature-based approach to the development of a standardized paper-and-pencil instrument. Project abstract submitted for presentation at Presence 2000: The Third International Workshop on Presence. March 27-28, 2000, Delft, The Netherlands.
Lombard, Mathew and Ditton, Theresa. 1997. At the heart of it all: The concept of presence. Journal of Computer-Mediated Communication 3(2): 20.
Loomis, Jack. 1992. Distal attribution and presence. Presence: Teleoperators and Virtual Environments, 1 (1), 113-119. Available
at http://wexler.free.fr/library/files/loomis %20(1992)%20distal%20 attribution%20and%20presence.pdf Last access 23/06/2017.
Muir, Alexander, Shield, Lesley and Kukulska-Hulme, Agnes. 2003. The Pyramid of Usability: A Framework for Quality Course Websites. Proceedings of EDEN 12th Annual Conference of the European Distance Education Network, The Quality Dialogue: Integrating Quality Cultures in Flexible, Distance and eLearning, Rhodes, Greece, 15-18 June 2003, 188-194.
Mumford, Enid. 1983. Designing Human Systems – The ETHICS Method. Available at http://www.enid.u-net.com/C1book1.htm (20/12/2005).
Murray, Janet. 1997. Hamlet on the Holodeck: The Future of Narrative in Cyberspace. Free Press. Retrieved from http://www.amazon.com/dp /0262631873.
Open Science Resources Project, http://www.openscienceresources.eu/.
Paquette Gilbert. 2001. TeleLearning Systems Engineering – Towards a new ISD model, Journal of Structural Learning 14, pp. 1-35.
Preece, Jenny, Rogers, Yvonne, & Sharp, Helen. 2002. Interaction design: Beyond Human-Computer Interaction. Chicester, UK: John Wiley & Sons.
Preece, Jenny. 2000. Online Communities: Designing Usability and Supporting Sociability . New York, NY: John Wiley & Sons.
Shackel, Brian. 1991. Usability-Context, framework, definition, design and evaluation. In Shackel, Brian and Richardson, S. J. Eds. Human factors for informatics usability. Cambridge: Cambridge University, 21-37.
Silius, Kirsi, Tervakari, Anne-Maritta and Pohjolainen, Seppo. 2003. A Multidisciplinary Tool for the Evaluation of Usability, Pedagogical Usability, Accessibility and Informational Quality of Web-based Courses . The 11th International PEG Conference: Powerful ICT for Teaching and Learning, 28 June – 1 July 2003 in St. Petersburg, Russia.
Suchman, Lucy. 1987. Plans and Situated Action: The Problem of Human-Machine Communication . New York: Cambridge University Press.
Wilson, L. & Easen, P. 1995. Teacher Needs’ and Practice Development: implications for in-classroom support.  British Journal of In-service Education , 21(3), 273-284.
Xu, Wei, Liu, Xin and Gong, Yihong. (2003).  Document-clustering based on non-negative matrix factorization. In Proceedings of the 26th ACM/SIGIR International Symposium on Information Retrieval (SIGIR’03; pp. 267–273). New York: ACM. Doi: 10.1145 /860435.860485.

Chapter 4

Clark, Wallace and Gantt, Henry. 1922. The Gantt Chart, A Working Tool Of Management. New York: Ronald Press.
PRINCE2 Project Management: https://www.prince2.com/.
Thayer, Richard. Ed. 2000. Software Engineering Project Management. Washington DC: IEEE Computer Society Press.

Chapter 5

CHEA, Council for Higher Education Accreditation, 2001 Annual Conference The Many Dimensions of Quality Assurance. 22 January 2001,New Orleans, LA, USA. Retrieved January 22, 2017, http://www.chea.org/Events/01_01_folder/jan01 _preliminary.html.
Lambropoulos, Niki. 2008. Quality Assurance by Design. In the Collaborative Book Project ‘A Practical Guide to Online Teaching and Learning‘, British Columbia Campus, Canada. Electronic and printed version. Available online: http://www.col.org/resources/crsMaterials /Pages/edDigitalWorld.aspx.
Parker, Nancy. 2003. The Quality Dilemma in Online Education. In Terry Anderson, Fathi Elloumi Eds.. Theory and Practice of Online Learning , pp. 385–421. Retrieved March 16, 2016, http://cde.athabascau.ca/online_book/ch16.html.
Pond, Wallace. 2002. Twenty-First Century Education and Training: Implications for Quality Assurance.  The Internet and Higher Education . 4, 185–192.
PRINCE2 Project Management: https://www.prince2.com/.
USNEI—United States Network for Education Information. (2001). Accreditation Described. Retrieved January 22, 2017, https://www2.ed.gov/about/offices/list/ous /international/usnei/edlite-index.html.

Chapter 6

Grey, Stephen. 1995. Practical Risk Assessment for Project Management. Chichester: John Wiley & Sons.
ISO Guide 73:2009, Risk Management. Available at http://www.iso.org/
iso/catalogue_detail?csnumber=44651.
Kumar Dey, Prasanta, Kinch, Jason and Ogunlana, Stephen. 2007. Managing risk in software development projects: a case study. Industrial Management and Data Systems 107(2): 284-303.
Lambropoulos, Niki and Romero, Margarida. 2015. 21st Century Lifelong Creative Learning: A Matrix of Innovative Methods and New Technologies for Individual, Team and Community Skills and Competencies. New York, USA: Nova Publishers.
Markova, Dawna amd MacArthur, Angie. (2015). Collaborative Intelligence: Thinking with People who Think Differently. New York, NY: Spiegel & Grau.
PRINCE2 Project Management: https://www.prince2.com/.
Taylor, James. 2003. Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware and Integration Initiatives.  New York, Amacom.
Thayer, Richard. Ed. 2000. Software Engineering Project Management . Washington DC: IEEE Computer Society Press.
Thomas, Kenneth and Kilmann, Ralf. 1974, 2007. Thomas-Kilmann Conflict Mode Instrument. Mountain View, CA: Xicom, a subsidiary of CPP, Inc.
Work Site Alliance – Community Based GIS Education, 2000. Managing GIS (Geographic Information System) Projects. Available at http://ceita.emich.edu /wsatraining/Project_Mgt/ManEd.PDF.

Chapter 7 Cameron, L. (2011). Could pedagogical planners be a useful learning design tool for university lecturers? Paper presented at the  International Conference On Information Communications Technologies In Education , July 7–9 2011, Rhodes, Greece.
Carboni, Joel and Reeson, M. 2012. The Advent of the Sustainability Management Plan: Practical Activities That Are Long Overdue. Proceedings of the 26th IPMA World Congress, Crete, pp. 1113-1117.
Conole, Gráinne. 2014. The 7Cs of Learning Design – a new approach to rethinking design practice. Available at http://www.lancaster.ac.uk
/fss /organisations/netlc/past /nlc2014/abstracts/pdf/conole.pdf & https://opennetworkedlearning.files.wordpress .com/2015/05/the-7cs-of-learning-design.pdf Last access 27/06/2017.
Lambropoulos, Niki. 2017. Turn the Crisis into Opportunity: 7 Steps for Creativity, Innovation and Development Now. Patras, Greece: Gotsis Publications. (in Greek).
Wright, George and Cairns, George. 2011. Scenario Thinking: Practical Approaches to the Future Houndmills, Basingstoke, Hampshire: Palgrave MacMillan.

Chapter 8

Gareis, Ronald. 2005. Happy Projects! Vienna: Englische Auflage, Manz.
Kasi, Vijay, Keil, Mark, Mathiassen, Lars and Pedersen, Keld. 2008. The post mortem paradox: A Delphi study of IT specialist perceptions. European Journal of Information Systems, 17(1):62-78.
Krigsman, Michael. 2008. 5 reasons to kill IT projects. For Beyond IT Failure, November 20, 2008 http://www.zdnet.com/article/5-reasons-to-kill-it-projects/.
Lambropoulos, Niki. 2017. Turn the Crisis Into Opportunity: 7 Steps for Creativity, Innovation and Development Now. Patras, Greece: Gotsis Publications. (in Greek).
Silvius, Gilbert and Schipper, Ron. 2012. Sustainability in the Business Case. Proceedings of the 26t  IPMA World Congress, Crete, 1062-1069.

Chapter 9

Anderson, John. 1983. The Architecture of Cognition. Cambridge, MA: Harvard University Press.
Arensberg, Conrad and Kimball, Solon. 1968. Community study: Retrospect and prospect. American Journal of Sociology, 691-705.
Bandura, Albert. 1986. Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice Hall.
Bentley, R., Hughes, J. A., Randall, D., Rodden, Tom, Sawyer, P., Shapiro, D. et al., (1992). Ethnographically informed systems design for air traffic control. Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, Toronto, Ontario, Canada.
Bruckman, Amy and Resnick, Mitchell. 1995 The MediaMOO Project: Constructionism and Professional Community. Convergence, 1(1), 94-109. Retrieved 25/05/2004, from http://llk.media.mit.edu/papers /convergence.html.
Bruner, Jerome. 1966. Toward a theory of instruction. Cambridge, MA: Harvard University Press.
Crook, Charles. 1994. Computers and the collaborative experience of learning. London: Routledge.
Dewey, John. 1916.  Democracy and education: An introduction to the philosophy of education . New York: MacMillan.
Dillenbourg, Pierre. 1999 What do you mean by collaborative learning?. In Dillenbourg, Pierre, Ed. Collaborative-learning: Cognitive and Computational Approaches. (pp.1-19). Oxford: Elsevier. Available at https://hal.archives-ouvertes.fr/hal-00190240 /document Last access 25/06/2017.
Dillenbourg, Pierre, Baker, Michael, Blaye, Agnes and O’Malley, Claire. 1996. The evolution of research on collaborative learning. In Spada, Hans and Reiman, Peter. (Eds.), Learning in humans and machine: Towards an interdisciplinary learning science (pp. 189–211). Oxford, UK: Elsevier.
Dillenbourg Pierre and Tchounikine Pierre. (2007). Flexibility in macro-scripts for CSCL. Journal of Computer Assisted Learning, 23, 1–13.
DoD (Department of Defence) 5000.2-R. (2002).  Mandatory Procedures for Major Defense Acquisition Programs (MDAPS) and Major Automated Information Systems (MAIS) Acquisition Programs. 5 April 2002.
Durkheim, Emile. 1893. The division of labor in society. New York: The Free Press (reprint 1997).
Edwards, Richard and Usher, Robin. 2000. Globalisation and Pedagogy: space, place and identity. London/New York: Routledge.
Gagné, Robert, Briggs, Leslie and Wager, Walter. 1992. Principles of instructional design (4th ed.). Fort Worth, TX: HBJ College Publishers.
Gardner, Howard. 1992. Multiple Intelligences: The Theory in Practice. NY: Basic Books.
GAO/NSIAD, 1999. Best Practices. Better Management of Technology Development Can Improve Weapon. System Outcomes. Available at http://www.gao.gov/assets/160 /156673.pdf.
Garfinkel, Harold. 1967. Studies in Ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall.
Glassman, Michael. 2001. Dewey and Vygotsky: Society, experience, and inquiry in educational practice. Educational Researcher, 30, 4 (2001), 3-14.
Goleman, Daniel. 1998. Working with Emotional Intelligence. London: Bantam Books.
Harri-Augstein, S., Thomas, L. F. & Harri-Augstein, E. S. 1991. Learning Conversations: The Self-Organized Learning Way to Personal and Organizational Growth. London: Routledge.
Hughes, John, O’Brien, Jon, Rodden, Tom, Rouncefield, Mark and Blythin, Steve. 1997. Designing with ethnography: A presentation framework for design. Proceedings of the Symposium on Designing Interactive Systems of the Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques , Amsterdam, The Netherlands.
Kounios, John and Beeman, Mark. 2015. The Eureka Factor: Aha Moments, Creative Insight, and the Brain . London: Random House.
Lambropoulos, Niki and Dimakos, Ioannis. 2016. Our Best Ideas in Our Hands: Adaptive Virtual Reality to Enhance Human Creativity. Marie Curie Alumni Association (MCAA) Poster Presentation. EuroScience Open Forum (ESOF 2016), 23-27 July 2016, Manchester, UK. (http://www.esof.eu/).
Lambropoulos, N. & Romero, M. (2015). 21st Century Lifelong Creative Learning: A Matrix of Innovative Methods and New Technologies for Individual, Team and Community Skills and Competences . New York, USA: Nova Publishers.
Lambropoulos, N., Christopoulou, M. & Vlachos, K. (2006). Cultural-based Language Learning Objects in CALL. In Zaphiris, & Zacharia, G. (2006) CALL: Computer Assisted Language Learning . Hershey, PA, USA: Idea Publishing pp. 22-43.Mankins, John C. (6 April 1995). Technology Readiness Levels: A White Paper. NASA, Office of Space Access and Technology, Advanced Concepts Office. >Newmann, Fred. 1992. Higher-order thinking and prospects for classroom thoughtful-ness. In Newmann, Fred. Ed.  Student engagement and achievement in American secondary schools , pp. (62-91). New York: Teachers College Press.
Sfard, Anna. 1998. On two metaphors for learning and the dangers of choosing just one.  Educational Researcher , 27(2), 4-13.
Tough, Allen. 1971. The adult’s learning projects . Toronto: OISE Press.
Turing, Allan. 1950. Computing Machinery and Intelligence,  Mind . 59(236), 1950, 433-460. Available Online www.abelard.org/turpap /turpap.htm/(December 28, 2004).
Vygotsky, Lev. 1978.  Mind in Society. Cambridge . MA: Harvard University Press. Wenger, Etienne. 2010, May. CoP boundaries. Presentation at the JISC workshop, Mediating Boundaries: Traversing the Landscapes of Online Communities of Practice . London College of Communication, University of the Arts London. Chapter 10 Kasi, Vijay, Keil, Mark, Mathiassen, Lars and Pedersen, Keld. 2008. The Post Mortem Paradox: A Delphi Study of IT Specialist Perceptions. European Journal of Information Systems , 17(1), pp. 62 – 78.
Kounios, John and Beeman, Mark. 2015.  The Eureka Factor: Aha Moments, Creative Insight, and the Brain . London: Random House.
Lambropoulos, Niki and Romero, Margarida. 2015.  21st Century Lifelong Creative Learning: A Matrix of Innovative Methods and New Technologies for Individual, Team and Community Skills and Competences . New York, USA: Nova Publishers. Slumdog Millionaire. 2008. https://en.wikipedia.org/wiki/Slumdog _Millionaire.
Suchman, Lucy. 1987.  Plans and Situated Action: The Problem of Human-Machine Communication  New York: Cambridge University Press.

Audience: All levels policy makers, project managers, educators and tutors, instructional designers, under- and post- graduate students in all levels of education, instructional designers, human computer interaction designers and developers.