E-Government: Perspectives, Challenges and Opportunities


Anil Sieben (Editor)

Series: Government Procedures and Operations
BISAC: POL040020

E-Government: Perspectives, Challenges and Opportunities begins by addressing an investigation conducted in a current EU project wherein it was made evident that the successful interplay between institutions and technology makes the digitization of government services possible.

The authors present the results of a systematic literature mapping that reviews the adoption level of enterprise architectures in local e-governments. These results will indicate where and how enterprise architectures have been used, which frameworks are used for their definition, and possible challenges and opportunities for their utilization in the local e-government context.

An empirical evaluation that combines two different Multi-criteria decision making techniques, called AHP and TOPSIS, is provided, along with steps that must be taken to apply these theories in comparing e-government sites.

A report is included on Korea’s electronic government policies during the Roh Moo-hyun administration. President Roh Moo-hyun was directly engaged as a developer in the e-government development team, designing document management and task management processes with experts. The fact that the president of a country directly participated in the development of the e-government system remains a rare case in the world.

Additionally, citizens’ behavior is investigated in conjunction with the role of “Citizen Service Centers” in e-government adoption in Greece, with the goal of contributing to the understanding of the users’ motivations.
(Imprint: Nova)

Table of Contents

Table of Contents


Chapter 1. E-Government, Yesterday, Today and in the Future
(Idongesit Williams, PhD, Department of Electronic Systems, Aalborg University, Denmark)

Chapter 2. Enterprise Architectures in the Local E-Government Context: A Systematic Literature Mapping
(Daniela Gallegos-Baeza, Ignacio Velásquez, Angélica Caro and Alfonso Rodríguez, Computer Science and Information Technologies Department, University of Bío-Bío, Chillán, Chile)

Chapter 3. Empirical Evaluation of e-Government using a Combination of Decision Making Methods
(Katerina Kabassi, Department of Environment, Ionian University, Zakynthos, Greece)

Chapter 4. Why and How South Korea Became the World’s Best E-Government Country: Focusing on the Leadership of President Roh, Moo-Hyun
(Choong-Sik Chung, Department of Public Administration, KyungSung University, Busan, Korea)

Chapter 5. Determinants of Citizens’ e-Government Adoption Services in Greece
(Anastasia Voutinioti, Department of Business and Organizations Administration, University of the Peloponnese, Kalamata, Greece)


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