Crisis Management: A Leadership Perspective


Jerry D. Vanvactor (Editor)
Health Care Administrator – Logistics Management, U.S. Army Medical Service Corps, Ft. Wainwright, Alaska, USA

Series: Business Issues, Competition and Entrepreneurship
BISAC: BUS041000

Crisis management is a topic that occupies space among many of our most prominent and brilliant business minds in an array of management settings. What to do when an incident occurs, problems arise, or the unexpected befalls an organization takes issue among a variety of scenarios and situations. Crises reside within many aspects of contemporary business environments. Whether your specialization is logistics, airfield management, or IT infrastructure, crisis management is an ever-present concern.

Crises can be found among a wide gamut of phenomenon, ranging from safety and security to infrastructure development and general management. There is no aspect of contemporary business or leadership that will not be affected by crises at one point or another. In this book, an international group of professionals has assembled a collection of unique leadership perspectives related expressly to crisis management. The material examines multiple aspects of communication, leadership decision-making, and incident management. The book concludes with a model for improving crisis management among contemporary settings.

Providing a practical methodology, Crisis Management: A Leadership Perspective allows readers to decide for themselves what is most important for a given organization while providing readers with concepts, themes, and ideas related to process improvement, organizational planning, and communication techniques. Featured within the material are chapters related to safety and security, incident management and control, crisis response metrics via a balanced scorecard, data management, logistics management, and two unique combat theater case studies that involve crises management tactics and techniques. This book is an easy-to-read, practical guide related to crisis management; the text will only strengthen existing operational templates concerning what to do when crises strike an organization. Regardless of ones level of experience in crisis management, this book will prove to be a great addition to other texts related to similar topics.

(Imprint: Nova)

Table of Contents

Table of Contents


Communicating Collaboratively: Has the Model Concerning Command and Control Changed?
(Jerry D. VanVactor, Health Care Administrator – U.S. Army Medical Service Corps)

Inter-Organizational Crisis Networks: Distributed Leadership and Trans-Boundary Coordination
(Paul C. van Fenema, Joan E. van Aken, Netherlands Defense Academy, Netherlands and others)

Controlling the Response during a Crisis
(Patrick Broos, Carilion Clinic, Roanoke, Virginia, USA)

Crisis Balanced Scorecard: A Useful Tool to Anticipate Unexpected Crises
(Patricia Marana, Leire Labaka, and Jose Mari Sarriegi, Engineering School of the University of Navarra in San Sebastian, Spain, and others)

Big Data in National Crisis Decision Support Systems
(Magdy M. Kabeil and Ahmad M. Kabil, Al-Yamamah University, Riyadh, KSA, University of Wisconsin-Whitewater, Whitewater WI, USA)

New Perspectives on Population Data in Spatial Modeling for Crisis Management: Where Are We Headed?
(Christoph Aubrecht, Dilek Özceylan Aubrecht and Klaus Steinnocher, AIT Austrian Institute of Technology; Energy Department; Vienna, Austria, and others)

Hacking the Supply Chain: Potential Implications of Technological Solutions to Crisis Management Logistics
(Terry D. Crippen, Navmar Applied Sciences, USA)

Problems Concerning Threats to Transport Systems, Related to Crisis Management, Critical Infrastructure Protection, and Increasing Telematics Applications Usage
(Miroslaw Siergiejczyk and Przemyslaw Dziula, Warsaw University of Technology, Warsaw, Poland, and others)

Assessment of Safety Level Risks
(Lenka Malerova, “Department of Civil Protection VSB-Technical University of Ostrava,” Czech Republic)

Variables of Transformation: The Relationship of DOD and DHS in a Domestic Disaster Environment
(John M. Weaver, York College of Pennsylvania, PA, USA)

An Exploratory Study: FEMA Regional Headquarters Presence and Past Disasters and Their Impact on State DHS Grants
(Yetunde Banjo, Virginia International University, Samiullah Samsor, Virginia International University, Sanam Srujana Virginia International University, Mary Vayaliparampil, Virginia International University, and John M. Weaver, York College of Pennsylvania, PA, USA)

The Development Financial Failure Supervision
(Scott M. Aquanno, Munk School of Global Affairs, Canada Center for Global Security Studies, University of Toronto, Canada)

Crisis Management and Combat Operations in Afghanistan
(Harry D. Tunnell IV, U.S. Army (Retired), USA)

The Falklands War: Case Study in Crisis Action
(Kenneth L. Privratsky, US Army (Retired), USA)

Triple P | Humanitarian Supply Network Governance Model Facing Weaknesses, Overcoming Myths and Moving Towards a Knowledge-Based Environment
(Alexandre Oliveira, Anne Gimeno, Managing Partner, Cebralog Consulting, Brazil, and others)


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