Conversational Agents as Online Learning Tutors


Guglielmo Trentin (Editor) – Research Director, Institute for Educational Technology, National Research Council, Italy

Series:Education in a Competitive and Globalizing World

BISAC: EDU000000

Target Audience: Principal audiences for this book are researchers, faculties and practitioners in AI for education, digital learning, online-education design and development.

By gathering important contributions from leading international experts in the field, this book explores the application of conversational agents in the specific role of tutor in e-learning processes (e.g. MOOCs, Mobile Assisted Learning). The aim is to investigate: [a] their technological implementation; [b] the underlying instructional design; [c] the type of activities that conversational agents carry out; [d] the outcomes of different experimental pilots and prototypes.

Table of Contents


Chapter 1. Using Smart Personal Assistants for Online Learning Activities: What Benefits Can We Expect?
(Rainer Winkler, Matthias Söllner, Jan Marco Leimeister – Institute of Information Management, University of St. Gallen, Switzerland, Information Systems and System Engineering, University of Kassel, Germany)

Chapter 2. A Methodology for the Design and Implementation of Virtual Tutors
(Xavier Sánchez-Díaz, Roberto Reyes, David Garza, Pedro Fonseca-Ortiz, Leonardo Garrido – Tecnologico de Monterrey, Mexico)

Chapter 3. CPIAbot: A Conversational Assistant for Learning Italian as Second Language
(Fabrizio Ravicchio, Giorgio Robino, Simone Torsani – Institute for Educational Technology, National Research Council, Genoa, Italy, Department of Modern Languages and Cultures, University of Genoa, Italy)

Chapter 4. First Impressions: The Importance of Visual Appearance in the Design of Conversational Agents
(Robert Heller and Mike Procter – Centre for Social Science, Athabasca University, Canada, School of Computing and Information Systems, Athabasca University, Canada)

Chapter 5. Reclaiming Conversation: Introducing a Novel Approach to Using Conversational AI at School
(Alessandro Iannella, Tiziano Labruna, Lucia Santercole, and Benedetta Viti – University of Milan, Italy, University of Turin, Italy, Fondazione Bruno Kessler, Trento, Italy, University of Pisa, Italy, “Galileo Chini” High School of Lido di Camaiore, Italy)

Chapter 6. Towards Interactive and Collaborative Online Learning Environments: Tutoring at a Distance Online with Text-Based Conversational Agents
(Stella George and Robert Heller – School of Computing and Information Systems, Athabasca University, Canada, Centre for Social Sciences (Psychology), Athabasca University, Canada)

Chapter 7. Conversational Agents as Online Learning Tutors Supporting Collaborative Learning
(Sreecharan Sankaranarayanan, R. Charles Murray, and Carolyn P. Rosé – Language Technologies Institute, Carnegie Mellon University, Pittsburgh, PA, US)



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