Consumer Protection: Recalls, Data Security and Congressional Issues

Ralf Schaefer (Editor)

Series: Privacy and Identity Protection
BISAC: BUS010000

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$230.00

Volume 10

Issue 1

Volume 2

Volume 3

Special issue: Resilience in breaking the cycle of children’s environmental health disparities
Edited by I Leslie Rubin, Robert J Geller, Abby Mutic, Benjamin A Gitterman, Nathan Mutic, Wayne Garfinkel, Claire D Coles, Kurt Martinuzzi, and Joav Merrick

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Consumers, manufacturers, and auto dealers use publicly available auto recall information differently. Chapter 1 addresses: how consumers and industry stakeholders use such information and how easy to use do consumers find the auto recall areas of NHTSA.gov, among other objectives. Ticket pricing, resale activity, and fees for events vary. Chapter 2 review issues around online ticket sales including what is known about online ticket sales, consumer protection issues related to such sales, and potential advantages and disadvantages of selected approaches to address these issues.

The Telephone Consumer Protection Act of 1991 (TCPA) regulates robocalls. A robocall, also known as “voice broadcasting,” is any telephone call that delivers a prerecorded message using an automatic (computerized) telephone dialing system, more commonly referred to as an automatic dialer or “autodialer.” Chapter 3 addresses robocalls that are both illegal under the TCPA and intended to defraud, not robocalls that are defined only as illegal. Chapter 4 addresses FTC’s role and authorities for overseeing Internet privacy, stakeholders’ views on potential actions to enhance federal oversight of consumers’ Internet privacy, and breaches of personally identifiable information. Chapter 5 provides a brief overview of federal regulation of Wells Fargo and a timeline of key events involving the company since the scandal’s disclosure. It then discusses a few relevant policy issues, including consumer protection and corporate governance, and highlights recent instances of congressional oversight of the bank.

Chapter 6 summarizes measures FTC has taken to enforce consumer reporting agencies (CRA) compliance with requirements to protect consumer information, measures CFPB has taken to ensure CRA protection of consumer information, and actions consumers can take after a breach. Chapter 7 examines issues related to federal oversight of CRAs. This chapter discusses measures FTC has taken to enforce CRA compliance with requirements to protect consumer information, measures CFPB has taken to ensure CRA protection of consumer information, and actions consumers can take after a breach. Chapter 8 reviews gender-related price differences for consumer goods and services sold in the United States. Chapter 9 summarizes P.L. 115-174 as enacted and highlights major policy proposals of the legislation.
(Imprint: SNOVA)

Preface

Chapter 1. Auto Recalls: NHTSA Should Take Steps to Further Improve the Usability of Its Website

Chapter 2. Event Ticket Sales: Market Characteristics and Consumer Protection Issues

Chapter 3. Protecting Consumers and Businesses from Fraudulent Robocalls
Patricia Moloney Figliola

Chapter 4. Internet Privacy and Data Security: Additional Federal Authority Could Enhance Consumer Protection and Provide Flexibility
Statement of Alicia Puente Cackley

Chapter 5. Wells Fargo—A Timeline of Recent Consumer Protection and Corporate Governance Scandals
Cheryl R. Cooper and Raj Gnanarajah

Chapter 6. Consumer Data Protection: Action Needed to Strengthen Oversight of Consumer Reporting Agencies
Statement of Michael Clements

Chapter 7. Consumer Data Protection: Actions Needed to Strengthen Oversight of Consumer Reporting Agencies

Chapter 8. Consumer Protection: Gender-Related Price Differences for Goods and Services

Chapter 9. Economic Growth, Regulatory Relief, and Consumer Protection Act (P.L. 115-174) and Selected Policy Issues

David W. Perkins, Darryl E. Getter, Marc Labont, Gary Shorter, Eva Su and N. Eric Weiss

Index

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