Conducting Business With Senior Investors: Observations and Practices

Nancy Bell (Editor)

Series: Business Issues, Competition and Entrepreneurship
BISAC: BUS036000

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In 2015, the Social Security Administration estimated that each day for the next 15 years, an average of 10,000 Americans will turn 65. In this context, the staff of the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA) issued a report to help broker-dealers assess, craft, or refine their policies and procedures for senior investors as they prepare for and enter into retirement.

This book includes observations and practices identified in examinations that focused on how firms conduct business with senior investors. The examinations by the SEC’s Office of Compliance Inspections and Examinations (OCIE) and FINRA focused on the types of securities purchased by senior investors, the suitability of recommended investments, training of brokerage firm representatives, marketing, communications, use of designations such as “senior specialist,” account documentation, disclosures, customer complaints, and supervision.
(Imprint: Nova)

Preface

National Senior Investor Initiative
(U.S. Securities and Exchange Commission)

Protecting Senior Investors: Report of Examinations of Securities Firms Providing ''Free Lunch'' Sales Seminars
(U.S. Securities and Exchange Commission)

Protecting Senior Investors: Compliance, Supervisory and Other Practices Used by Financial Services Firms in Serving Senior Investors
(U.S. Securities and Exchange Commission)

Protecting Senior Investors: Compliance, Supervisory and Other Practices Used by Financial Services Firms in Serving Senior Investors, 2010 Addendum
(U.S. Securities and Exchange Commission)

Index

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