Case Studies in Economic Survival: Experiences from Sri Lanka

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Sumudu Senani Perera, PhD – Professor, Department of Business Economics, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka
Prathap Kaluthanthri, PhD – Department of Estate Management and Valuation, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka
Janaka Fernando, PhD – Department of Business Economics, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka
Ruwini Dharmawardene, PhD – Business Communication Unit, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka

Series: Economic Issues, Problems and Perspectives
BISAC: BUS069000
DOI: https://doi.org/10.52305/NODL7721

This Case Studies in Economic Survival: Experiences from Sri Lanka is the product of the Business Forum, one of the main events featuring under the 19th International Conference on Business Management (ICBM) – 2022 organized by the Faculty of Management Studies and Commerce (FMSC) of the University of Sri Jayewardenepura in Sri Lanka. The purpose of publishing Case Studies in this nature is to help people learn the body of knowledge we call management and then apply it to their business organizations. The book is arranged in a logical sequence of case studies that continually builds on and connects with the chosen theoretical perspectives. This book also creates a platform to a meaningful partnership between the academia and the industry to support the growth of the next generation of businesses and their leaders. It has been kept to a reasonable length with seven stories of different organizations that have been connected into a cohesive body of knowledge. These stories typically provide wide-ranging evidence about the business situations in question, the problems encountered in the pandemic, how they were approached, and to what results. The ICBM 2022 in the University of Sri Jayewardenepura in Sri Lanka makes history by launching this case study book exposing resilient organizations in Sri Lanka that surmounted challenges posed by the COVID-19 pandemic. Consistent with the pertinent theme of the ICBM 2022 conference, “Equitable Recovery Amidst Economic Crisis: Post-Pandemic Challenges and the Way Forward”, we initiated writing of the ‘Case Studies in Economic Survival: Experiences from Sri Lanka’ as a collaborative endeavor by the academia and the industry. These meticulously and scholastically developed case studies fill the gap hitherto left by the dearth of case studies carried out in the Sri Lankan context. Professionals in different fields may use case studies as part of their research into various issues of interest for their organizations.

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Table of Contents

Preface

Chapter 1. Weathering the Storm: The Success Story of Dilmah Amidst the Pandemic and Economic Crises
P. T. D. Liyanage¹, MEcon, D. C. H. De Silva², MBA, M. H. D. N. Perera¹, BSc, C. H. Jayasuriya², MBA, H. E. Sooriyaarachchi¹, BSc, S. Manuelpillai³ , CIM and N. Amaratunga³, CIM
¹Department of Entrepreneurship, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Decision Sciences, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Dilmah Ceylon Tea Company PLC, Peliyagoda, Sri Lanka

Chapter 2. Sailing through the Storms to the Port of Prosperity: The Case of Sri Lanka Ports Authority
A. A. J. Fernando¹, PhD, S. D. L. Kongahawatte², PhD, K. P. B. Karunarathna³, BSc, A. K. K. R. Jayathilaka³, BSc, K. S. L. Wijayasinghe⁴, BSc and W. S. N. Indika⁵, BSc
¹Department of Accounting, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Finance, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Department of Business Administration, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁴Department of Commerce, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁵Sri Lanka Ports Authority, Colombo, Sri Lanka

Chapter 3. A Story of Surviving and Thriving Amidst Crises: What Enabled ICC to Stay Resilient?
H. M. L. P. Karunarathne¹, PhD, H. T. Wickremasinghe¹, MBA, H. M. A. Lakmal², MBA, S. A. D. K. Jayasingha³ , AAT and D. R. H. Liyanage⁴, BSc
¹Department of Estate Management and Valuation, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Marketing Management, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Department of Commerce, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁴International Construction Consortium Pvt Ltd, Nugegoda, Sri Lanka

Chapter 4. Maneuvering in Unknown Waters: A Leader with True Grit
D. M. T. P. Dassanayake¹*, MBA, D. M. G. R. Kavindya², BSc, I. P. Abeywickrama³, MBA, L. K. B. M. Jayasekara¹, MSc, P. V. N. Perera⁴, MA, U. K. Thalgaspitiya⁵, PhD
¹Department of Business Administration, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Marketing Management, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Reflect Interiors Pvt. Ltd, Battaramulla, Sri Lanka
⁴Business Communication Unit, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁵Department of Human Resource Management, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka

Chapter 5. Sampath Bank PLC: Practicing for Success through Steadfast Resilience
L Wijewardene¹, PhD, T L Navaratne², MSc, P S Manthrirathna¹, MPhil, S M D J Dayarathna³, BSc, W R B L Weragoda⁴, PhD and B G H N De Silva⁴, MBA
¹Business Communication Unit, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Business Economics, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Department of Accounting, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁴Sampath Bank PLC, Colombo, Sri Lanka

Chapter 6. A Resilient Growth Trajectory: hSenid Business Solutions
P. C. Kaluthanthri¹, PhD, P. J. S. Fernando², PhD, M. A. M. A. Fernando³, BSc, P. B. D. Fernando⁴, BSc and J. M. S. K. Jayasundara⁵, MBA
¹Department of Estate Management and Valuation, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Business Economics, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Department of Decision Sciences, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁴Department of Business Administration, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁵hSenid Business Solutions, Colombo, Sri Lanka

Chapter 7. University Education Amidst the COVID-19 Pandemic: A Case Study of the Management Faculty and Commerce, University of Sri Jayewardenepura, Sri Lanka
P. D. Nimal¹, PhD, M. H. A. Sisira Kumara², PhD, D. Kulathunga³, PhD, K. S. L. Gunawardena³, DEng, M. Fernando³, PhD, A. Padukkage³, PhD, W. D. C. Jayawickrama⁴, PhD and C. R. Peiris³, MSc
¹Department of Finance, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
²Department of Public Administration, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
³Department of Information Technology, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka
⁴Department of Marketing Management, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Nugegoda, Sri Lanka

Index

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