Doğan Nadi Leblebici, PhD – Professor, Faculty of Economics and Administrative Sciences, Hacettepe University, Ankara, Türkiye
Dilek Çelik, PhD – Assistant Professor, Department of Political Science and Public Administration, Şırnak University, Şırnak, Türkiye

Series: Technology in a Globalizing World; Internet Theory, Technology and Applications
BISAC: POL063000; POL017000; BUS019000
DOI: https://doi.org/10.52305/BJAT5082

“This edited collection stands out as a significant scholarly and practical contribution to the study of AI-assisted digital governance. It provides both conceptual frameworks and concrete policy applications, making it valuable not only for academics but also for policymakers, practitioners, and graduate students seeking to understand how artificial intelligence is transforming the theory and practice of public administration in the twenty-first century and beyond.” To read the full review, click here.>>> – Dr. Mete Yildiz, Professor, Department of Political Science and Public Administration, Hacettepe University, Türkiye

Artificial intelligence is reshaping governance at an unprecedented pace, transforming how governments make decisions, deliver services, and engage with citizens. Artificial Intelligence in Public Administration: Opportunities and Challenges offers a comprehensive exploration of AI’s potential and its complexities in the public sector. Drawing on contributions from 30 scholars across 25 chapters, the book examines AI’s diverse applications, from predictive analytics in policy-making and automation in citizen services to its role in smart cities, education, and workforce development. It addresses the ethical dilemmas, algorithmic biases, cybersecurity risks, and workforce implications that accompany this transformation, offering a balanced view of both innovation and regulation. Combining historical context, theoretical frameworks, case studies, and forward-looking strategies, this volume serves as an essential resource for policymakers, academics, and practitioners. It invites readers to critically engage with AI’s impact on governance and to envision public systems that are not only more efficient and innovative but also equitable, transparent, and resilient.