Table of Contents
Table of Contents
Preface
Chapter 1. An Analysis of the Operations Management and Strategies
Cátia Milena Lopes (University of the Sinos River Valley, São Leopoldo, Brazil and Luiz Fernando Hofmeister, University of Santa Cruz do Sul, Brazil)
Chapter 2. A Methodological Process to the Identification and the Verification of the Critical Success Factors in IT Governance on the Public Administration
Karoll Haussler Carneiro Ramos (Department of Administration, University of Brasilia, Brasília, Brazil)
Chapter 3. Change Management-Support for Operations Management Mastering the Hyper-Complexity Challenge
Michael Reiss (Department of Organizational Design and Behavior, Institute of Business Administration, Stuttgart University, Stuttgart, Germany)
Chapter 4. Corporate Governance through the Analysis of TMT Composition
M. Carmen Díaz-Fernández, M. Rosario González-Rodríguez and Marek Pawlak (University of Seville, Seville, Spain, and others)
Chapter 5. The Importance and Implementation of Critical Success Factors in Quality Management Systems: A Statistical Analysis
Vasileios Ismyrlis (Hellenic Statistical Authoriry, Edessa, Greece)
Chapter 6. Critical Success Factors of Projects: Concepts and Applications
Mohammed Mukhtar Musa and Roslan Bin Amirudin (Department of Quantity Surveying, Abubakar Tafawa Balewa University, Bauchi, Nigeria, and others)
Index
