Advances in Business and Management. Volume 13


William D. Nelson (Editor)

Series: Advances in Business and Management
BISAC: BUS041000

In this book, Chapter One shows the new challenges for managers in relation to the management of operations permeate aspects of development and/or aggregation of services, stronger link with market strategies, flexible and cost competitive systems, intensive information technology and automation. In Chapter Two, the authors show the methodological process to the identification and the verification of the critical success factors of the TCU’s survey variables by means of statistical analysis. Chapter Three argues that against the background of hyper-complexity the usefulness of all mainstream approaches of change management has to be scrutinized. Chapter Four is focused on a theoretical framework motivated by the influence of TMT composition on strategic change and firm performance. Chapter Five examines the importance and the implementation of critical success factors (CSFs) of quality management systems (QMSs). Chapter Six presents the concepts of critical success factors of projects and their applications in various sectors.

Table of Contents

Table of Contents


Chapter 1. An Analysis of the Operations Management and Strategies
Cátia Milena Lopes (University of the Sinos River Valley, São Leopoldo, Brazil and Luiz Fernando Hofmeister, University of Santa Cruz do Sul, Brazil)

Chapter 2. A Methodological Process to the Identification and the Verification of the Critical Success Factors in IT Governance on the Public Administration
Karoll Haussler Carneiro Ramos (Department of Administration, University of Brasilia, Brasília, Brazil)

Chapter 3. Change Management-Support for Operations Management Mastering the Hyper-Complexity Challenge
Michael Reiss (Department of Organizational Design and Behavior, Institute of Business Administration, Stuttgart University, Stuttgart, Germany)

Chapter 4. Corporate Governance through the Analysis of TMT Composition
M. Carmen Díaz-Fernández, M. Rosario González-Rodríguez and Marek Pawlak (University of Seville, Seville, Spain, and others)

Chapter 5. The Importance and Implementation of Critical Success Factors in Quality Management Systems: A Statistical Analysis
Vasileios Ismyrlis (Hellenic Statistical Authoriry, Edessa, Greece)

Chapter 6. Critical Success Factors of Projects: Concepts and Applications
Mohammed Mukhtar Musa and Roslan Bin Amirudin (Department of Quantity Surveying, Abubakar Tafawa Balewa University, Bauchi, Nigeria, and others)


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